Tag Archives: Communication Skills

Best Practices for Handling Political Discussions in the Workplace

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Best Practices for Handling Political Discussions in the Workplace   We can definitely agree that 2020 is the year of the “New Normal”. Learning to navigate tense political discussions in the workplace can be added to the list of new challenges we face. As we have seen the long-awaited poll returns come in, the results [...]

Email Etiquette for Business Professionals

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email etiquette for business professionals

Email has replaced just about every other type of communication for daily business discussion, whether trivial or critical. It saves paper, saves time, and gives you a point to reference later on, should you need to revisit a conversation. The ability to go back and reference prior email communications alone makes them highly valuable. Electronic […]

Communication Skills for Customer Service Professionals

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Communication skills for customer service professionals

Communication skills are extremely important and woefully under-taught in high school. Getting out and finding a job where you interact with the public or speak and teach within your institution means needing to communicate clearly and without fear. Specific to customer service – whether within or without your organization – are many soft skills that […]