Footprints – Training & eTracking Solutions Blog

April is Autism Awareness Month

Posted by Jess Sexton on Tue, Apr 16, 2019

What exactly is Autism Spectrum Disorder (ASD)? The truth is, it is a variety of different symptoms, and each case is different. What we do know is autism is a neurological developmental disorder and NOT a psychiatric or psychological disorder. There is no known cause and no known cure, but there are treatments and interventions that can help a person cope with the symptoms.

According to the Centers for Disease Control and Prevention (CDC), about 20 years ago, 1 in 150 children were diagnosed with some form of ASD; in 2014, those statistics changed to 1 in 59. Why does autism seem to be more prevalent now than it has in the past? It’s not that there are more instances, but we are learning more about the variety of symptoms and therefor diagnosing more cases.

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Tags: employee training, customer service

How to Make the Most of Your Workday

Posted by Jess Sexton on Thu, Apr 11, 2019

Making the most of your workday can sometimes feel like a useless effort. Some days there are too many things to do, not enough time to do them, and countless distractions to keep you from the task at-hand. If you’re one of those people that finds yourself wanting to be more efficient and productive during your work hours, there are steps you can take! How do you make the most of your workday? Here are some of our guidelines:

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Tags: employee training, customer service

Time Management 101

Posted by Jess Sexton on Tue, Apr 09, 2019

Managing time efficiently is one of those things almost everyone wants to learn how to do properly. The good news is that many people have learned how to manage their time in a healthy and effective manner – and so can you! Here’s our crash course on time management.

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Tags: employee training, customer service

Umbrella Insurance for Peace of Mind

Posted by Joslyn Hayes on Thu, Apr 04, 2019

In a culture where litigation is commonplace, business owners have many more worries than making profits and retaining top employees. If your product injures a consumer, your organization could face a devastating lawsuit, exponential damages and a tainted reputation in the marketplace. To assist with the financial burden of a claim, many business owners purchase commercial umbrella insurance on top of their standard commercial general liability (CGL) insurance policies.

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Tags: maury, donnelly & parr, insurance

Excess Liability (Umbrella) Insurance

Posted by Joslyn Hayes on Tue, Apr 02, 2019

Excess liability insurance (ELI), more commonly known as umbrella insurance, is one of the most important types of insurance your organization can buy. It protects your business from holes or limits in existing policy coverage as well as from financially draining lawsuits. Just as you carry an umbrella to protect you from a potential downpour, ELI protects your company from the types of claims that could close your business.

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Tags: maury, donnelly & parr, insurance

How to Get the Most Out of Your HR System

Posted by Jess Sexton on Thu, Mar 28, 2019

So you have an HR system - and it’s good! - but how do you get the most out of it? HR systems are capable of many things, but those features aren’t always the easiest to discover if you’re unsure where to begin.

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Tags: employee training, customer service

What Makes a Good HR System?

Posted by Jess Sexton on Tue, Mar 26, 2019

There are seemingly endless options when it comes to HR systems, so how do you know which one to choose? Take a look at some of the features listed below to get a grasp on what a good HR system has to offer.

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Tags: employee training, customer service

Protecting Loved Ones: Making and Financing Funeral Arrangements

Posted by Lydia Chan on Thu, Mar 21, 2019


Nobody likes to confront their own mortality and deal directly with issues involving their own funeral or the disposition of their estate. It’s a conversation that too many push to the back burner and often leave there until it’s too late. However, it’s important to consider those you’ll leave behind when you pass on and think about how death and funeral arrangements will affect them not just emotionally, but financially as well.

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Tags: employee training, customer service

Alzheimer's Caregiving: What to Expect and How to Prepare

Posted by Lydia Chan on Tue, Mar 19, 2019


No case of Alzheimer’s disease is exactly the same. Unfortunately, that makes it difficult for families to know exactly when they’ll need to arrange live-in help for their loved one. Instead, they must carefully watch for the signs that their family member is no longer managing alone — a task that’s easier said than done. Since patients in the early stages of Alzheimer’s disease frequently become socially withdrawn, friends and family may miss the warning signs.

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Tags: employee training, customer service

Adapting Feedback to Different Personalities

Posted by Jess Sexton on Thu, Mar 14, 2019


The best work environments are a melting pot of personality types, but this means that good feedback cannot be crafted from cookie-cutter forms. Good managers must know how to form constructive feedback that works for each individual, taking into account their unique personalities.

Here are a few of the most common workplace personalities, and some suggestions for adapting your feedback so they benefit from it!

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Tags: employee training, customer service