Footprints – Training & eTracking Solutions Blog

Ten Tips for Teams

Building Efficient Teams: the Do's and Don'ts

How to Speed Up the Hiring Process Without Impeding Quality

How to Know When it's Time to Update Your Employee Orientation

Types of Pet Therapy

Benefits of Pet Therapy

Deescalating Difficult Customers

Irate Customers: Their Point of View

Benefits of Keeping an Activity Log

The Don'ts of Time Management

Giving Thanks to Our Teammates

How to Improve Your Listening Skills

7 Common Listening Problems

Effects of Bad Training vs. Good Training

Advantages of Online Training

How to Create a Performance Improvement Plan (PIP)

Crash Course in Employee Performance Reviews

Using Effective Communication to Embrace Diversity

Barriers to Cultural Diversity

How to Be a Better Coach

When Would Our Employees Benefit from Coaching?

The 5 Elements of Self-Awareness

How to Use Emotional & Social Intelligence to Your Advantage

When the Customer is NOT Right (and What You Can Do)

What Keeps Customers Happy?

How to Control Your Anger at Work

Differences Between Healthy and Unhealthy Anger

Two Ways to Reduce Turnover in Your Office

Why Do Companies Experience Turnover?

Daily Things of Daylight: What Are They?

Managing Different Types of Employees

Better Sleep for Seniors: A Guide

Remembering Traumatic Events (Your Brain and PTSD)

Symptoms of PTSD

3 Tips to Help You Master the Art of Delegation

Don't Forget to Delegate!

What Should You do if You Suspect Child Abuse?

Tips to Reduce Employee Burnout

Mandatory Reporting: What You Should Know

How to Protect Your Identity from Being Stolen

Types of Identity Theft

The Importance of Personalization

Business Emails for Dummies

3 Steps to a Successful Phone Call

Are You Really Listening to Your Customers?

Common Misconceptions about Bipolar Disorder

Effects of Poor Writing in the Workplace

What is Bipolar Disorder?

3 Tips to Nail Your Next Meeting

Don't Do THIS at Meetings!

How to Remove & Better Prevent Bed Bug Infestations

It's Bed Bug Season!

What Should You Do if Someone You Know is Depressed?

Depression 101

Is Your Cookout Safe & Nutritious?

Why You Should Consider Moving for a Change of Scenery or Fresh Start

What to Do When Change is Necessary

How to Manage Your Stress at Work

Differences Between Good Stress & Bad Stress

Steps to Take if You're Sexually Harassed at Work

Sexual Assault and Harassment: Facts and Statistics

Phishing: Don't Take the Bait

Common Cybersecurity Threats

Instilling Confidence & Competence in Children

Anxiety in Children & the Support You can Give

Don't Ignore What People are Saying - Do This Instead!

How to Effectively Listen

How Road Rage can Hurt You

Defensive Driving: the Do's and Don'ts

Enriching Your Loved One's Life at a Nursing Home

3 Tips that will Make You Better Prepared to Help a Loved One with Alzheimer's Cope with Loss

What NOT to Put into Online Training Courses

What Makes a Good Online Training Course?

How to Handle Someone Else's Anger

Anger Management Cheat Sheet

Top 3 Things to Know When Working with Kids with Autism

April is Autism Awareness Month

How to Make the Most of Your Workday

Time Management 101

Umbrella Insurance for Peace of Mind

Excess Liability (Umbrella) Insurance

How to Get the Most Out of Your HR System

What Makes a Good HR System?

Protecting Loved Ones: Making and Financing Funeral Arrangements

Alzheimer's Caregiving: What to Expect and How to Prepare

Adapting Feedback to Different Personalities

Getting the Most Out of Feedback in the Office

Helping People Who Can't Help Themselves

8 Tips to Keep Cool When Your Customer is Anything But Cool

The Cost of Implementing Online Training

Online Training 101

Building a Team from the Ground Up

Teams Aren't Just for Sports!

Ways to Make Your Life Heart-Healthy

February is National Heart Health Month

The Basics of Workers' Compensation

Insurance Policies for Nonprofits and Small Businesses

The Best Feedback Sounds Like This

What NOT to Say When Giving Feedback

How to Hire the Right Person While Staying Diverse

Why is Diversity Important in the Office?

5 Ways to Handle Unexpected Changes

Adapting to Change in the Office

Quick Fixes to Help Manage Your Anxiety

2019 Is the Year of Self-Care

Employee Training New Year's Resolutions

Customer Service Trends for 2019

Don't Delete Bad Reviews!

Why Online Reviews Matter

Active Shooter Q & A

The Rise of the Active Shooter: What You Should Know

Signs of a Neglected Workplace Culture

Why a Positive Work Culture Matters

Common Financial Mistakes

Budgeting for Beginners

Multimodal Learning: How Many Words is a Picture Worth?

Effective Learning Techniques

Don't Shop on Social Media Until You Do This!

5 Ways to Stay Safe Online

Content Conversion Q&A

What is Course Conversion?

Tips for Improving Your Social Intelligence in the Workplace

What is Emotional Intelligence?

Self Care 101

6 Tips for Taking on the Costs of Alzheimer's Care

Top 10 Reasons to Delegate Like A Boss

Why Do I Need to Delegate Work to My Staff?

Breast Cancer Awareness: The Basics

Mental Illness Awareness Week: What Everyone Should Know

Flu Season is Here - Start Protecting Yourself Today

Worst-Case Scenarios When your Employees Don't Work as a Team

Five Benefits of Working as a Team

How do I Get My Employees to Work as a Team?

Mistakes Happen - Here's How to Best Handle Them

How Overworking is Actually a Detriment to the Workplace

Online Training Q&A: What Users Need to Know

Learning Styles: Myth or Method?

Diagrams, Doodling, and Docentry: Taking Notes the Visual Way

Why Do We Need Coaching in the Workplace?

Coaching vs. Mentoring: What’s the Difference?

Online Training Q&A

Effective Note Taking for Online Training: Going Beyond the Outline

10 Ways to Improve Your Listening Skills

Hearing vs. Listening: What’s the Difference?

5 Tips for Hosting Effective Meetings

Surefire Ways to Ruin Meetings and Annoy Your Co-workers

Myth Busters: Online Training Edition

Top 10 Reasons to Switch to Online Training

Online vs. In-House Training: Which is Right for Your Employees?

10 Must-Take Professional Development Training Courses

What is Hazard Communication and Why Do You Need It?

Learn How to Communicate Effectively and Persuasively

Online Training for Older Employees

How to Develop a Learning Culture at your Office

How to Make New Employees Feel Welcome

4 Ways to Alienate New Employees Before They Start Working

Customer Service for Customers of all Ages

Bed Bug Prevention in Long-Term Care Facilities

6 Tips for Dealing with Conflict at Work

5 Reasons to Add Microlearning to your Employee Training Strategy

The Importance of Empathy in Customer Service

Is Employee Training Actually Important?

Employee Training in the Modern Workplace

Why You Should Treat Your Employees As Well As You Treat Your Customers

Bringing Customer Service into the Future

How To Develop A Customer Service Culture At Your Office

Customer Service Trends For 2018

Customer Service For Millennials

Customer Service and Social Media

10 Things to Never Say if you Work in Customer Service

Why Do Soft Skills Matter?

Don't Hate. Game-Based Learning is Here to Stay!

Learning Can Be Fun and Games!

Dementia and Alzheimer's Disease: Just the Facts

Communication and Customer Service: What You Need to Know

What is the evidence for SEL?

Why should we spend school time on SEL?

What is Social and Emotional Learning?

5 Tips For Dealing With Difficult Customers

3 Simple Steps to Getting to Know Your Customers

What Is Bad Customer Service?

4 Secrets About Employee Training From Top HR People

Worst-Case Scenarios of Bad Employee Training

Ever Wondered How Employees Will React to Bad Training?

4 Examples of Bad Employee Training

5 Tips to Make Your Next Online Training Course More Engaging

What Makes Employee Training Bad?

Why Phone and Email Manners Are Important to Customer Service

Who Benefits from Excellent Customer Service Training?

Learn Why Training Is Key To Giving Your Employees The Best Customer Service Skills

Make Sure Your Employee Training Ensures Good Customer Service in The Future

3 Ways To Incorporate Customer Service Training Into Your Employee Onboarding Process

How to Get Customer Service Training Ideas From Your Current Employees

Help Your Employees Develop the Customer Service Skills They Need To Be Successful

3 Customer Service Training Ideas For Small Businesses

3 Customer Service Ideas That Will Make Your Company Stand Out

Is Your Customer Service Training Program Really Working?

Why Good Customer Service Training Can Impact All Aspects Of Your Business

How To Ensure Your Employees Are Providing Good Customer Service All The Time

Is Your Company Lacking In Customer Service? Here are Two Tips To Change That Today

Are Your Customer Service Representatives Making Your Company Look Good?

4 Reasons Customer Service Will Make Your Company Stand Out

Why Customer Service Training Is Essential to Business Success

6 Simple Steps to Keeping a Customer for Life

6 Simple Steps to Improving Your Customer Service

How to Turn An Angry Customer into A Happy Customer

4 Questions About Work Orientation New Employees Are Too Afraid To Ask

10 Skills You See in All the Best Customer Service Reps

Manage Your Time Better With These 6 Tips

Online Training vs. Webinars: Which is Better?

How You Know It's Time To Update Your Work Orientation Program

Training New Employees: The Challenges and Solutions

New Employee Orientation Checklist

4 Valuable Lessons Learned From Bad New-Employee Training

5 Sure-fire Ways to Keep New Employees Longer than Six Months

Training New Employees Properly Will Save You Thousands Of Dollars

4 Must Have Elements Of A New Employee Orientation Program

Effective New Employee Orientation Program Secrets

5 Important Steps to Training New Employees Successfully

How to Make Your New-Employee Orientation Program More Successful

4 Key Benefits Of Moving Your Compliance Training Online

How A New-Employee Orientation Program Will Reduce Turnover

5 Questions To Ask When Considering an Employee Orientation Overhaul

5 Steps To The Most Effective Employee Orientation, Guaranteed!

8 Conflict Resolution Tips To Strengthen Your Relationships

Why Your Employee Orientation Should Begin With a Warm Welcome

Top Five Mistakes Companies Make During Employee Orientation

The 5 Most Important Training Topics for Senior Care Professionals

9 Tips to Help you Celebrate Stress Awareness Month

6 Tools to Amp Up Your New Employee Training

How Caregiver Training Will Benefit Your Assisted Living Facility

Effectively Training New Employees in a Mobile Phone World

New Employee Training Trends in 2017

Uniting Together to End Tuberculosis

Employee Orientation Program Tips From The Pros

If You Have Employees, You Need Orientation Training

4 New Employee Orientation Hacks That Work Every Time

Five Myths about New Employee Orientation

FAQs: How Do I Convert My Employee Orientation to an Online Presentation?

Employee Onboarding vs. Employee Orientation: What’s the Difference?

7 Unwanted Outcomes of a Subpar Employee-Orientation Program

How Much is Employee Turnover Costing your Company?

How Much Does it Cost to Hire a New Employee?

Top 10 Reasons to Switch to Online Employee Orientation

How Long Should Employee Orientation Last?

What topics should be included in employee orientation programs?

5 Reasons to Put your Employee Orientation Online

6 Reasons Employee Training is Vital to Your Company's Success

Answers to the Most Asked Question in YMCA Employee Training

5 Tips for Handling Difficult School Employee Orientation Issues

3 Things You Must Address In A YMCA Employee Training Session

What You Don't Know About School Employee Orientation May Hurt You

How to Set Your YMCA Employee Trainers Up for Success

3 Ways to Ensure School Employee Orientation Success

3 Tips For YMCA Employee Trainers Who Want To Stay Relevant

How To Complete School Employee Orientation In Less Time

3 Techniques Really Effective YMCA Employee Trainers Use

The Lost Art Of Effective School Employee Orientation

The Dangers Of Poor YMCA Employee Training

3 Ways to Learn Modern School Employee Orientation Tactics

6 Simple School Employee Orientation Moves That Just Work

4 Ways To Inspire Your YMCA Employee Trainees

5 School Employee Orientation Tricks That Save Hours Of Time

4 Mistakes Great YMCA Employee Trainers Never Make

3 Ways to Modernize YMCA Employee Training

4 Ways To Make School Employee Orientation More Effective

Stay Healthy this Flu Season

Healthcare Regulations: Who Does What?

The Future of eLearning in Healthcare Infographic

What can Parents and Caregivers do to Prevent Bullying?

Why Educational Programs and Continuing Education Are so Important for Health Care Providers

How to Effectively Engage Learners through eLearning Courses

FAQs about Online Assisted Living Training

How Will We Support the Rapidly Growing Elderly Population?

Will online training save you money? See for yourself.

Announcing a New Partnership in Training and Staff Development

Is Online Training Really Effective for the Human Service Providers?

Motivation and Incentive: An Introduction to Gamification

What Competencies Should Great Front-Line Managers Have?

What Kind of Talent Do You Need for Effective eLearning Courses?

Is Online Training Really as Effective as In-House Training?

How to Help SMEs Stay Focused and Create Effective Online Training

Five Keys to Creating a Successful Online Training Course

9 Tips for Creating Effective eLearning Courses

Updated and Improved: DC Online Phase 3 DDS Training Certification

Got Computers? How to Obtain Computers for Online Training.

Child and Youth Care Professionals Training Available Now

New safety Training Package

DC DDS Phase IV Training

The Many Advantages to Online Training

How to Take an Online Training Course in Six Simple Steps

How to Empower Parents through Communication

DC DDS Phase I Training

Young girl with Autism performs with idol Katy Perry

How websites can earn more money for nonprofits

Expand your Training Options - New Training Video!

How important is it to keep your website up to date?

The impacts of poor training programs on employees

How can employees retain information from on-the-job training?

Effective Online Training in a Business Environment

Creating an Effective Website for your Business

Maryland DDA Online Courses Now Available!

Busted Myths about Online Learning

A Guide to Effective Communication

Try a Free, Comprehensive Demo of Maryland DDA Online Courses!

Why all non-profit agencies need a website

How much information do employees retain from training?

How to Improve your Email Communication

How to Use Online Training with an In-House Trainer

The Effect of Poor Training Programs on your Employees

How Much Does Paper Filing Cost a Company?

The Benefits of Online Training for Non-profits

How to Bring your Training Programs Up to Date

The Impact of Well Trained Direct Care Workers in Social Services

The Art of Effective Communication

How to Make Company Training Programs More Interesting

Tips for Increasing Participation in Company Training Programs

How to Keep your Trainer, But Still Go Online

Help Employees Retain Information - New Whitepaper!

How Poor Website Design Can Damage your Business

Getting your Employees the Most out of Training Programs

More Benefits of Online Training Programs

The Impact of Professional Training on Non-profit Organizations

New DDS Phase I and III Trainings for DC

Improve your Training Programs: More Tips for Retaining Information

Improve your Training Programs: Smart Training Scheduling

What is eTracking?

The Impact of Website Design on your Business

New Legislation Affects Non-profits and Social Services

The Effects of Internet Contributions on Non-profit Organizations

The Benefits of Online Training versus Offline Training

The Less-Obvious Benefits of Web Conferencing

Improve your Training Programs: Use Training Modules

5 Benefits of eTracking

Improve your Training Programs: The Flexibility of Online Training

Improve your Training Programs: Help Employees Retain Information