The Art of Effective Communication

Communication is a fundamental skill for the majority of society. We convey our thoughts, ideas, wants, desires and needs through words and body language. Communicating with family and friends is simple and informal; however, communication with bosses, co-workers, and clients is more complicated, and requires a higher level of formality and professionalism. Let’s discuss some things you can do and tricks you can master to make yourself a more effective communicator.

Listen Carefully

One of the most important aspects of communication is listening. A conversation is an exchange of information, so it is important to remember that your input is not the single-most important aspect. When another person is speaking, it is respectful and wise to focus and concentrate on what they are saying. Considering what you are going to say next only displays your disinterest in their input. Greek philosopher Epictetus gave great advice when he said, “We have two ears and one mouth so that we can listen twice as much as we speak.”

Show Confidence

True confidence is conveyed through nonverbal means, and it is fundamental to effective communication. Eye contact is the most obvious way to show confidence. Maintaining eye contact with the person you are communicating with expresses confidence and interest in the topic at hand. Shifting eyes and avoiding eye contact can give the impression that you are uninterested in the topic, or that you are being dishonest.

Know When to Speak

Nothing enhances a conversation more than having knowledge about the subject at hand. When you know what you are talking about, it shows, and people are more willing to put their trust in your words. On the other hand, if you have no knowledge about the topic, it is better to remain silent. Abraham Lincoln said, “Better to remain silent and be thought a fool than to speak out and remove all doubt.” If you find yourself engaged in a conversation where your knowledge is limited, the best way to contribute is through listening and asking compelling questions. With that being said, do not feel embarrassed or shy to share ideas. Genuine questions and input are appreciated far more than a person who talks just for the sake of hearing his or her own voice.

Any person can communicate, but not every person communicates well. Communication is a skill that should be consistently refined and tweaked based on the situation. As an effective communicator, you will be a vessel that others will want to pour their thoughts and ideas through, and a respected source of information and knowledge.