How Bad Candidate Experiences Affect Your Company
February 25, 2020
Posted by
Training & eTracking
The “candidate experience” is the series of interactions and communications between your company and a potential employee. How a job seeker and potential employer interact can be as important as the job and compensation that are offered. The candidate experience is essential to get right if you want to be able to attract the best employees to your company. Learn more about how bad candidate experiences affect your company.
Crafting the Candidate Experience
When you are looking to hire employees it’s vital to evaluate your candidate experience. Your candidate experience could be the difference between attracting the best employees or not. You would hate to miss out on an extremely qualified candidate because they are turned off by their interactions and experience during the interview process. Even with candidates you don’t ultimately hire, a positive candidate experience can improve your brands optics and public perception.
In order to ensure your candidate experience is giving off the impression you want, run through a mock hiring process with yourself and an employee. Self-analyze and see where you feel you could be more open or transparent. Prospective employees like to know where they stand and at what point in the process they are at.
Keys to a Positive Candidate Experience
How a prospective employee is treated during the interview process can be an indicator of how they will be treated during employment. Therefore, it is essential to treat every candidate as if they were your intended hire. Make them feel welcome, comfortable, and good about the job, the workplace, and the culture. Remember, doing these things can be just as important as things like offering adequate compensation and benefits.
How Bad Candidate Experiences Affect Your Company
A bad candidate experience can affect your company in some very specific ways. For example, if you are trying to hire someone in a specific field, they are likely to share their experience with their peers. A negative experience with one interviewee can then get back to a much larger potential pool of talent. This can have detrimental affects on your ability to attract top tier talent. Overall, a poor candidate experience can cause issues such as:
Poor brand image
Lack of interest from qualified candidates
Lengthier hiring processes
Negative effect on company culture
It’s vital for you to have an open and straightforward candidate process to keep your entire staff at their maximum potential. Auditing your interview and hiring process can help your company be as successful as possible. Making sure your interviewees are enjoying your interview process can benefit your brand, your culture, and your overall business. Touching base with candidates to gauge their experiences can be enlightening.
Refresh Your Candidate Experience
You can think of a positive candidate experience as way of ensuring a clear and flowing pipeline of talent and potential to help feed your company’s growth. Therefore, a negative experience is like restricting this flow. Turnover is inevitable at any company. Whether you experience high or low turnover, keeping your influx of talent moving can reduce the effects of this turnover. Future proof your company and also attract top talent with an effective candidate experience. Learn more about efficient orientation and onboarding processes with Training & eTracking Solutions online training courses.
