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October 2, 2018
Posted by
Amy Lewkovich
We hear the word “coaching” used all the time, most often in conversations about sports, but also in the context of an office setting. When it comes to the professional environment of the workplace, it’s widely believed that coaching is a powerful way to impact employees and help them reach their full potential. But what exactly does that mean?
The coaching process is all about equipping people with the tools, knowledge, and opportunities they need to fully develop in order to be most successful at work and in in their personal lives. Coaching focuses on the collaboration between the coach and the employee, with an eye on identifying issues and planning for performance improvement. Therefore, it stands to reason that coaching can be beneficial for all employees, whether they are a new to the company or have been there for many years.
Here are a few of the main benefits of coaching employees in the workplace.
If used correctly, coaching can significantly employees’ problem-solving skills. Most of us are inclined to tell other people how to solve their problems, or to just go ahead and solve problems for others. Instead, coaching is about empowering people to figure things out for themselves – with guidance. Coaches are active listeners who probe for more details and share their own experiences with similar issues – all with the purpose of helping the employee come to his or her own conclusion about what steps to take next.
Constructive feedback, when delivered properly, can be a huge source of growth. Empathy goes a long way toward helping others improve so a simple “I get it, I’ve been in a similar position,” can do wonders for helping someone understand they’re not alone and that others have made it through. Coaches who speak objectively about what they’ve seen and explain why the issue is important can help other employees get more quality work done.
We said earlier that coaching focuses on collaboration – and collaboration breeds creatively. When two people get together and have in-depth conversations about what they want and how they want to achieve it, it’s inevitable that new ideas will be formed. Even if the idea is as simple as a new script for welcoming customers or a new approach to posting on Facebook, stoking the creative fires will give your company a competitive edge. Instead of always working under the same mindset, workplace coaching will help employees gain a different perspective and encourage them to always look for ways to improve. Workplace coaches aren’t satisfied with the status quo, they want to see employees grow and develop and reach their full potential.
An often-overlooked benefit of coaching in the workplace is the relationships that grow out of the coach/coachee dynamic. As the pair continue to work together toward common goals, the relationship with strengthen. Strong relationships are the foundation for satisfied employees and long-term employee retention.
Coaching employees in the workplace is becoming more important and more common every day. One-on-one helping relationships with an emphasis on active learning offer a wide range of benefits in today’s highly competitive workforce.
