Check out
Pay once for this year, or choose the yearly option that renews itself. Use the email you’ll sign in with.
For home health aides
Home Health Aide 12-Hour Annual In-Service, Online
Finish your 12 hours on your phone, at your own pace, and get a certificate of completion when you’re done.
Aides at home health agencies that take Medicare need at least 12 hours of in-service training every year. This is all 12.
Choose how you pay
You pick one at checkout.
Get my 12 hoursSecure checkout. Use the email you’ll sign in with.
- 200,000+ professionals trained
- Independently owned and family-run
What’s included
12 courses covering the topics aides are expected to keep up with
Narrated courses you can start, stop and finish on any device.
- Infection control, standard precautions and basic safety1 hour
- Bloodborne pathogens1 hour
- Communication skills1 hour
- Reporting and documenting significant changes1 hour
- Emergency preparedness1 hour
- Psychosocial and cognitive needs of older adults1 hour
- Dementia care refresher2 hours
- Elder abuse, neglect and exploitation: recognizing and reporting1 hour
- Safe lifting and transfer techniques1 hour
- Nutrition and healthy aging1 hour
- Wound care and skin changes1 hour
- Help with activities of daily living3 hours
How it works
Three steps to your 12 hours
Take the courses
Work through the 12 courses on your phone, tablet or computer, a little at a time or all at once.
Get your certificate
Download your certificate of completion with your name, the program title and the date, and give a copy to your agency.
Your certificate
A certificate of completion with your name on it
When you finish, your certificate shows your name, Home Health Aide 12-Hour Annual In-Service and the date you completed it. It stays in your account, so you can download it again any time.
Will my agency accept it?
Your agency’s nurse oversees your in-service
Federal rules say in-service training may be offered by any organization and must be supervised by a registered nurse (42 CFR 484.80(d)(1)). That nurse works for your agency.
Let your supervisor know you’re completing your hours here, and give them your certificate when you finish. If your agency wants to set this up for the whole team, send them our agency page.
Questions aides ask
Is this the 75-hour training for new home health aides?
No. This is the yearly in-service for aides who have already finished their initial training and competency evaluation. It does not replace that training.
Will my agency accept it?
Federal rules let any organization provide in-service training, as long as a registered nurse supervises it (42 CFR 484.80(d)(1)). That nurse is your agency’s, so tell your supervisor you’re taking it here and share your certificate when you finish. Some states add their own rules for aides, and your agency will know them.
What is the difference between one time and every year?
One time covers this year’s 12 hours and your certificate, with no renewal. Every year renews automatically and enrolls you again each year. You can turn off renewal from Billing in your profile, and you keep access until the end of the year you paid for.
Which email should I use?
Use the email you will sign in with. If you already have an account with us, sign in first so everything stays in one place. A different email starts a second account.
Can I do it on my phone?
Yes. The courses work on a phone, tablet or computer, and you can finish them at your own pace.
Can I take it in Spanish?
Yes. The slides, narration and quiz in all 12 courses play in Spanish. Pick Español in the course player’s settings. The player buttons, checkout and certificate are in English. One purchase covers both languages.
Is this coursework approved, or does it give continuing-education credit?
No approval, accreditation or continuing-education credit is claimed for this coursework. It is in-service training: you complete your hours and get a certificate of completion.
I’m a hospice aide. Is this for me?
Hospice aides have their own bundle, the Hospice Aide 12-Hour Annual In-Service, so your certificate says hospice.
See the hospice aide in-serviceGet this year’s 12 hours done
On your phone, at your own pace, with a certificate of completion at the end.
Get my 12 hoursTraining the people who care for people, since 2010.