North Carolina, meet the training platform built for your requirements.
North Carolina layers licensure rules, the Innovations waiver, and four LME/MCO networks — with no universal hour mandate. TeTS maps the 27G .0202 topic areas and CCP 8-P service tables to courses and proves competency-based compliance the way surveyors sample it.
10A NCAC 27G / 27E + CCP 8-P, mapped
Every North Carolina topic area, already a pathway
The licensure baseline in 27G .0202 is topic-based: orientation, rights and confidentiality, population-specific training, infection control — with first aid, CPR, and annual de-escalation competency layered on. TeTS maps the open topics to courses and tracks the gated ones, per staff member, per year.
27G .0202 topic areas
Host your own in TeTS
Mapped in TeTS
Mapped in TeTS
Mapped in TeTS
Staffing-level requirements
Your instructors — tracked in TeTS
Tracked in TeTS
Annual competencies
Approved-list gate — tracked in TeTS
Auto-renewed in TeTS
Innovations (CCP 8-P)
Mapped in TeTS
Your trainers — tracked in TeTS
Whether your network is Vaya, Trillium, Alliance, or Partners, the survey question is the same: per-staff, per-topic proof. TeTS maps the open topic areas to accredited courses, tracks the .0107 annual de-escalation competency against your Division-approved curriculum, and exports evidence in the format reviewers ask for.
Beyond the mandate
A full learning platform, not just a checkbox
The requirement mapping gets you compliant. The rest of the platform is why agencies stay: a 770-course library that includes CARF standards for various roles and the NADSP credential pathway, modern e-learning, and automation that chases completions so your managers don't have to.
North Carolina requirement mapping
The 27G .0202 topic areas and CCP 8-P per-service tables as a live pathway — open topics mapped to courses, gated competencies tracked, annual refreshers renewed automatically.
Centralized compliance dashboards
Every staff member against every requirement in one live grid: green when satisfied, flagged when due, evidence attached — survey-ready at a glance.
CARF standards for every role
The full library includes CARF-aligned pathways for various roles — employment services, community services, and program leadership — ready to check out and tailor to your programs.
NADSP credential pathway
The NADSP eBadge credential ladder is built into the platform — DSP-I through DSP-III competency areas, accredited hours, and testimonials, tracked automatically as your staff train.
770 public courses, all included
A catalog of 770 public courses across human services — fully available to every learner on premium organization accounts.
Available in up to 23 languages
Reach every member of your workforce — courses deliverable in up to 23 languages with localized narration and assessments.
Create & host your own training
Upload documents or build courses in-platform, and roll your own policies and procedures out beside the accredited catalog.
DirectCareChat
An AI care assistant for the floor: staff ask practice, policy, and procedure questions and get instant, reliable guidance grounded in their trainings.
Rollout & reminder automation
Assign by group, auto-enroll new hires, auto-renew annual requirements, and let scheduled reminders chase completions for you.
North Carolina new-market pricing
Switch and save — $40 per learner through December
We're new to North Carolina and pricing like it. Lock in new-market rates now and keep them at renewal.
New-market special
Every learner, full platform — for less than most providers charge for the mandate alone.
- Full 770-course library for every learner
- North Carolina 27G/27E pathway + CCP 8-P service tables
- Live compliance dashboard with audit-ready evidence
- CARF role pathways & the NADSP credential pathway
- Rollout automation, reminders & reports
Enterprise — capped
For organizations with more than 500 staff members, pricing caps at $20,000 per year — no matter how far past 500 you grow. At 800 staff that's $25 per learner; at 1,500 it's under $14.
- Everything in the new-market special
- White-label branding & custom login
- API & SDK integration with your HRMS/EHR
- Dedicated onboarding & migration team
& save
Locked into a platform that charges more and maps nothing to North Carolina's actual rule? Our team handles the entire migration — training records and certificates transfer into each learner's history and map to your pathways, so you never lose the ability to prove compliance. Plus 15 hours of setup consulting included.
How switching works
Three steps from stuck to switched
See it for yourself
Reach out for a full demo. We'll present the platform live — then hand you a demo environment with its own login, so every stakeholder in your agency can explore it on their own time.
We handle the migration
Our team takes your training records, hosts them, and maps them to your North Carolina pathway — so you keep proving compliance without a gap, no matter when the review comes.
Start training
Every new organization gets 15 hours of consulting to set up the platform and build any trainings you need.
It's 15 hours to set up the next 15 years.
See the platform for my agency
Tell us a little about your agency and we'll present the platform live, then give every stakeholder demo access — with the $40-per-learner new-market rate locked in through December.