North Carolina new-market special: $75 per learner. Switch and save.
The fastest growing human services e-learning platform

North Carolina, meet the training platform built for your requirements.

North Carolina layers licensure rules, the Innovations waiver, and four LME/MCO networks — with no universal hour mandate. TeTS maps the 27G .0202 topic areas and CCP 8-P service tables to courses and proves competency-based compliance the way surveyors sample it.

North Carolina direct support professionals
10A NCAC 27G & 27E mapped as a live pathway

10A NCAC 27G / 27E + CCP 8-P, mapped

Every North Carolina topic area, already a pathway

The licensure baseline in 27G .0202 is topic-based: orientation, rights and confidentiality, population-specific training, infection control — with first aid, CPR, and annual de-escalation competency layered on. TeTS maps the open topics to courses and tracks the gated ones, per staff member, per year.

Onboarding

27G .0202 topic areas

Organizational orientation (host your own beside the catalog)
Host your own in TeTS
Client rights & confidentiality
Mapped in TeTS
Population-specific training tied to habilitation/treatment plans
Mapped in TeTS
Infectious disease & bloodborne pathogens
Mapped in TeTS
On duty

Staffing-level requirements

First aid incl. seizure management + CPR-trained staff on duty
Your instructors — tracked in TeTS
Paraprofessional competencies via individualized supervision plan (.0204)
Tracked in TeTS
Every year

Annual competencies

De-escalation / restrictive-intervention competency (27E .0107, Division-approved curricula)
Approved-list gate — tracked in TeTS
Annual topic refreshers per provider policy
Auto-renewed in TeTS
Waiver

Innovations (CCP 8-P)

Per-service training tables for Innovations waiver services
Mapped in TeTS
Medication: RN/pharmacist-trained unlicensed staff (27G .0209(c))
Your trainers — tracked in TeTS
Built for the LME/MCO era

Whether your network is Vaya, Trillium, Alliance, or Partners, the survey question is the same: per-staff, per-topic proof. TeTS maps the open topic areas to accredited courses, tracks the .0107 annual de-escalation competency against your Division-approved curriculum, and exports evidence in the format reviewers ask for.

Beyond the mandate

A full learning platform, not just a checkbox

The requirement mapping gets you compliant. The rest of the platform is why agencies stay: a 400+ courses and programs that include CARF standards for various roles and the NADSP credential pathway, modern e-learning, and automation that chases completions so your managers don't have to.

North Carolina requirement mapping

The 27G .0202 topic areas and CCP 8-P per-service tables as a live pathway — open topics mapped to courses, gated competencies tracked, annual refreshers renewed automatically.

Centralized compliance dashboards

Every staff member against every requirement in one live grid: green when satisfied, flagged when due, evidence attached — survey-ready at a glance.

CARF standards for every role

The full library includes CARF-aligned pathways for various roles — employment services, community services, and program leadership — ready to check out and tailor to your programs.

NADSP credential pathway

The NADSP eBadge credential ladder is built into the platform — DSP-I through DSP-III competency areas, accredited hours, and testimonials, tracked automatically as your staff train.

400+ courses and programs, all included

A catalog of 400+ courses and programs across human services — fully available to every learner on premium organization accounts.

Available in up to 23 languages

Reach every member of your workforce — courses deliverable in up to 23 languages with localized narration and assessments.

Create & host your own training

Upload documents or build courses in-platform, and roll your own policies and procedures out beside the accredited catalog.

DirectCareChat

An AI care assistant for the floor: staff ask practice, policy, and procedure questions and get instant, reliable guidance grounded in their trainings.

Rollout & reminder automation

Assign by group, auto-enroll new hires, auto-renew annual requirements, and let scheduled reminders chase completions for you.

North Carolina new-market pricing

Switch and save — $75 per learner

We're new to North Carolina and pricing like it. The rate is $75 per learner, and it stays at renewal.

Per learner

$75 / learner / year

Every learner, full platform — for less than most providers charge for the mandate alone.

  • 400+ courses and programs for every learner
  • North Carolina 27G/27E pathway + CCP 8-P service tables
  • Live compliance dashboard with audit-ready evidence
  • CARF role pathways & the NADSP credential pathway
  • Rollout automation, reminders & reports
Switch
& save

Locked into a platform that charges more and maps nothing to North Carolina's actual rule? Our team handles the entire migration — training records and certificates transfer into each learner's history and map to your pathways, so you never lose the ability to prove compliance. Plus 15 hours of setup consulting included.

How switching works

Three steps from stuck to switched

1

See it for yourself

Reach out for a full demo. We'll present the platform live — then hand you a demo environment with its own login, so every stakeholder in your agency can explore it on their own time.

2

We handle the migration

Our team takes your training records, hosts them, and maps them to your North Carolina pathway — so you keep proving compliance without a gap, no matter when the review comes.

3

Start training

Every new organization gets 15 hours of consulting to set up the platform and build any trainings you need.

It's 15 hours to set up the next 15 years.

See the platform for my agency

Tell us a little about your agency and we'll present the platform live, then give every stakeholder demo access. The rate is $75 per learner.