Virginia new-market special: $40 per learner through December — switch and save, with Enterprise capped at $20,000 for organizations over 500 staff.
The fastest growing human services e-learning platform

Virginia, meet the training platform built for your requirements.

Virginia splits DSP training in two. The DMAS waiver core: the DBHDS orientation test at 80%, observed competency checklists within 180 days and every year after. The DBHDS licensing rules: orientation within 15 working days and a retraining calendar your own policy sets. TeTS holds both halves — test results, checklists and annual reviews tracked with deadline flags, the licensing topics delivered as courses — so DBHDS and DMAS reviews get one record.

See the requirement mapping
Virginia direct support professionals
Waiver competencies and licensing topics — one pathway, one record

The Virginia requirements, mapped

Both halves of the Virginia rule, already a pathway

Virginia DSPs answer to two agencies at once: DMAS, whose DD waiver regulation sets the orientation test and observed competencies for billable services, and DBHDS, whose licensing rules set orientation and each provider’s retraining schedule. The state authors the orientation core; everything else is the provider’s choice of source. TeTS tracks the state-authored side and delivers the rest.

Before billable service

DD waiver orientation

DSP and supervisor orientation and the DMAS-approved test — 80% to pass (12VAC30-122-180)
State-authored — results tracked in TeTS
Work alongside a qualified DSP until the test is passed
Tracked in TeTS
Within 15 working days

DBHDS licensing orientation

Orientation: individual rights, confidentiality, abuse and neglect reporting, emergency preparedness, person-centeredness, infection control, serious incident reporting (12VAC35-105-440)
Mapped in TeTS
Within 180 days

Observed competencies

Supervisor-observed competency checklists — DMAS assurance forms P241a, P242a, P245a
Checklists tracked — deadline flagged
Advanced training for DSPs supporting SIS Tier 4 individuals
Mapped in TeTS
Annual

Reviews and retraining

Annual competency checklist review
Auto-flagged in TeTS
Retraining on the schedule your policy sets: incident reporting, medication administration, behavior interventions, emergency preparedness, infection control (12VAC35-105-450)
Auto re-enrolled in TeTS
Medication aide 32-hour curriculum (Board of Nursing) for unlicensed staff who administer medication
State channel — tracked in TeTS
Virginia's two halves, one record

Virginia’s orientation core is state-authored and free, but it is administered by your own trainer, and there is no statewide training vendor for the rest. That split is exactly where TeTS fits: we host and track the state-authored side — orientation test results, the DMAS competency checklists and the annual review cycle, with automatic flags before a 180-day deadline or annual review lapses — and deliver the open side, with courses mapped to the DBHDS licensing topics on your retraining frequencies. One system produces the documentation DBHDS licensing reviews and DMAS quality reviews actually ask for.

Beyond the mandate

A full learning platform, not just a checkbox

The requirement mapping gets you compliant. The rest of the platform is why agencies stay: a 770-course library that includes CARF standards for various roles and the NADSP credential pathway, modern e-learning, and automation that chases completions so your managers don't have to.

Virginia requirement mapping

The Virginia DD waiver and DBHDS licensing requirements as a live checklist pathway — orientation test results, 180-day and annual competency checklists, the 15-day licensing orientation and your retraining calendar, tracked per employee and evidence-ready for DBHDS and DMAS.

Centralized compliance dashboards

Every staff member against every requirement in one live grid: green when satisfied, flagged when due, evidence attached — survey-ready at a glance.

CARF standards for every role

The full library includes CARF-aligned pathways for various roles — employment services, community services, and program leadership — ready to check out and tailor to your programs.

NADSP credential pathway

The NADSP eBadge credential ladder is built into the platform — DSP-I through DSP-III competency areas, accredited hours, and testimonials, tracked automatically as your staff train.

770 public courses, all included

A catalog of 770 public courses across human services — fully available to every learner on premium organization accounts.

Available in up to 23 languages

Reach every member of your workforce — courses deliverable in up to 23 languages with localized narration and assessments.

Create & host your own training

Upload documents or build courses in-platform, and roll your own policies and procedures out beside the accredited catalog.

DirectCareChat

An AI care assistant for the floor: staff ask practice, policy, and procedure questions and get instant, reliable guidance grounded in their trainings.

Rollout & reminder automation

Assign by group, auto-enroll new hires, auto-renew annual requirements, and let scheduled reminders chase completions for you.

Virginia new-market pricing

Switch and save — $40 per learner through December

We're new to Virginia and pricing like it. Lock in new-market rates now and keep them at renewal.

Through December

New-market special

$40 / learner / year

Every learner, full platform — for less than most providers charge for the mandate alone.

  • Full 770-course library for every learner
  • Virginia DD waiver and DBHDS licensing pathway with 180-day and annual competency tracking
  • Live compliance dashboard with audit-ready evidence
  • CARF role pathways & the NADSP credential pathway
  • Rollout automation, reminders & reports

Enterprise — capped

$20,000 / year, all-in

For organizations with more than 500 staff members, pricing caps at $20,000 per year — no matter how far past 500 you grow. At 800 staff that's $25 per learner; at 1,500 it's under $14.

  • Everything in the new-market special
  • White-label branding & custom login
  • API & SDK integration with your HRMS/EHR
  • Dedicated onboarding & migration team
Switch
& save

Locked into a platform that charges more and maps nothing to Virginia's actual rule? Our team handles the entire migration — training records and certificates transfer into each learner's history and map to your pathways, so you never lose the ability to prove compliance. Plus 15 hours of setup consulting included.

How switching works

Three steps from stuck to switched

1

See it for yourself

Reach out for a full demo. We'll present the platform live — then hand you a demo environment with its own login, so every stakeholder in your agency can explore it on their own time.

2

We handle the migration

Our team takes your training records, hosts them, and maps them to your Virginia pathway — so you keep proving compliance without a gap, no matter when the review comes.

3

Start training

Every new organization gets 15 hours of consulting to set up the platform and build any trainings you need.

It's 15 hours to set up the next 15 years.

See the platform for my agency

Tell us a little about your agency and we'll present the platform live, then give every stakeholder demo access — with the $40-per-learner new-market rate locked in through December.