When a person with an intellectual or developmental disability starts withdrawing from activities they once enjoyed, or begins showing increased agitation without a clear cause, the people closest to them are usually the first to notice. In most care settings, that person is a direct support professional. Yet most DSPs receive little formal preparation for recognizing when behavioral changes might signal an underlying mental health condition rather than a feature of the disability itself.

This gap matters more than many organizations realize. Research consistently shows that people with intellectual and developmental disabilities experience mental health conditions at significantly higher rates than the general population. While roughly 21% of adults in the United States have a diagnosable mental health condition, studies of people with IDD receiving state-funded services have found rates ranging from approximately 37% to 45%, and some analyses of Medicaid data have placed that number even higher. These are not rare or edge-case situations. For DSPs working in group homes, day programs, and community settings, supporting someone with both IDD and a mental health condition is likely part of their everyday reality.

What Dual Diagnosis Means in Practice

In the IDD field, dual diagnosis refers to a person who has both an intellectual or developmental disability and a co-occurring mental health condition such as depression, anxiety, bipolar disorder, or a psychotic illness. The National Association for the Dually Diagnosed (NADD) has been a leading voice in raising awareness about this overlap, and their work with the American Psychiatric Association produced the Diagnostic Manual-Intellectual Disability (DM-ID-2), a specialized resource designed to help clinicians adapt psychiatric diagnosis for individuals with IDD.

Understanding this distinction is important for DSPs because behavior that might look like a feature of someone's disability could actually be a symptom of a treatable mental health condition. Depression in a person with IDD might not look like sadness in the way most people would recognize it. It might show up as increased aggression, self-injurious behavior, refusal to participate in daily routines, or changes in sleep and appetite. Anxiety might present as repetitive questioning, resistance to transitions, or physical complaints like stomachaches. Without training to look beyond surface-level behavior, these signs can easily be misinterpreted or overlooked.

The Challenge of Diagnostic Overshadowing

One of the most significant barriers to proper mental health care for people with IDD is a phenomenon known as diagnostic overshadowing. This occurs when a clinician or caregiver attributes behavioral or emotional symptoms to the person's disability rather than investigating whether a separate mental health condition might be present. A person with Down syndrome who becomes increasingly irritable and withdrawn might have their behavior written off as "just part of their disability" when they may actually be experiencing clinical depression.

Research published by the American Association on Intellectual and Developmental Disabilities found that diagnostic overshadowing leads to measurable reductions in diagnostic accuracy and appropriate treatment recommendations for people with intellectual disabilities. The consequences are real: when mental health conditions go unidentified, they go untreated, and the person's quality of life suffers in ways that could have been prevented.

DSPs are uniquely positioned to help counteract this pattern. Because they spend more time with the individuals they support than any other professional on the care team, they are often the first to notice subtle changes in mood, behavior, sleep, appetite, or social engagement. When DSPs are trained to document these observations carefully and communicate them to clinical staff, they become a critical link in ensuring that mental health needs are not overlooked.

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Why This Training Matters for DSPs

The NADSP has established training competencies across 15 areas for direct support professionals, covering domains like empowerment, assessment, crisis prevention, and health and wellness. However, as researchers have pointed out, these competencies have historically given limited attention to mental health, despite the well-documented prevalence of co-occurring conditions among people with IDD. Organizations like NADD have stepped in to fill this gap, offering a DSP-specific certification that validates knowledge and skills in supporting individuals with both IDD and mental health needs.

Building competency in this area does not mean DSPs need to become diagnosticians. It means learning to observe behavior through a broader lens, asking what might be driving a change rather than simply reacting to it. It means understanding that all behavior is communication and that when someone's behavior shifts, something has changed for them, whether physical, emotional, or environmental. It also means learning the basics of trauma-informed care, since people with IDD are estimated to be three to six times more likely than the general population to experience abuse or neglect, and trauma histories significantly influence how mental health conditions present.

Practical Skills That Make a Difference

For DSPs looking to strengthen their skills in supporting individuals with dual diagnosis, several practical areas can have an immediate impact. Careful observation and documentation is perhaps the most important. Tracking when behavioral changes occur, what was happening at the time, and how frequently they happen gives clinical staff the data they need to make informed decisions. A well-kept behavioral log from a DSP can be the difference between a missed diagnosis and a timely intervention.

Understanding the role of medical factors is equally important. Gastrointestinal issues, thyroid disorders, dental pain, seizure activity, and medication side effects can all produce behavioral changes that mimic or compound mental health symptoms. A person who suddenly becomes aggressive may be in physical pain they cannot articulate. DSPs who are trained to consider these possibilities before assuming a behavioral cause help ensure the person receives appropriate care.

Learning to support someone through a mental health episode with calm, consistent, and person-centered responses is another area where training pays off. When a person is experiencing acute anxiety or emotional dysregulation, the DSP's response can either escalate or de-escalate the situation. Training in trauma-informed approaches, positive behavior support, and crisis prevention equips DSPs with strategies that prioritize the person's safety and dignity while helping them move through the difficult moment.

Building Stronger Care Teams

Supporting individuals with dual diagnosis is not something any single professional can do alone. It requires collaboration between DSPs, clinical staff, behavioral specialists, psychiatrists, and families. When DSPs are equipped with foundational knowledge about mental health in the context of IDD, they become more effective contributors to the care team. They can participate more meaningfully in person-centered planning meetings, ask better questions during clinical consultations, and advocate more effectively for the people they support.

The biopsychosocial approach, which considers biological, psychological, and social factors together when evaluating a person's needs, is gaining traction in the IDD field as a best practice framework. For DSPs, this means understanding that a person's well-being is shaped by far more than their disability diagnosis. Their physical health, their emotional state, their relationships, their living environment, their access to meaningful activities, and their sense of autonomy all contribute to how they feel and how they behave. When DSPs are trained to think holistically about the people they support, the quality of care improves across the board.

Investing in dual diagnosis training is an investment in better outcomes for everyone involved. For the individuals being supported, it means their mental health needs are more likely to be recognized and addressed. For DSPs, it means greater confidence, clearer professional purpose, and less burnout from feeling unprepared for complex situations. And for organizations, it means a workforce that is better equipped to deliver the kind of person-centered, whole-person care that defines quality in this field.

Understanding Dual Diagnosis: How DSPs Can Better Support Individuals with IDD and Mental Health Conditions

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